Thanks to the wonderful people at the Verizon Wireless on Woodridge I was able to replace my phone (the LG 8600). Although it was hard to part from my black phone, the silver phone (LG 8700) they replaced it with is the upgrade. So I ended up getting a sweet deal. Now Pepe and I have the same phone. If you called me during the time the phone wasn’t working please, please, please call again and I will be sure to answer.
Here is a photo of the phone.
Thanks again to Toni and Bobbi for helping me out and making me such a happy customer.